Access our service
You can access the i-HEART Barnsley service in a number of ways:
A clinician will call you back to make an assessment and suggest an appropriate resolution to your health needs. This could be a face to face appointment, advice or referral to another NHS service . If an appointment is appropriate a choice of how the consultation takes place will be offered.
Call 01226 242419 and speak to a clinician who will suggest and appropriate resolution to your health needs. If an appointment is appropriate a choice of how the consultation takes place will be offered.
Telephone lines are open;
Monday – Friday 8am to 6.30pm
Weekends and Bank Holidays – 9am to 1pm
Locations and opening hours
The face to face GP and nurse appointments operate from two locations:
- Woodland Drive Medical Centre, Woodland Drive, Barnsley, S70 6QW
- Chapelfield Medical Centre, Mayflower Way, Wombwell, Barnsley, S73 0AJ
The i-HEART Barnsley telephone assessment centre is open Monday to Friday 8am to 6.30pm and Weekends and Bank Holidays 9am to 1pm.
Appointments will be available Monday to Friday 6pm -10pm and weekends/bank holidays 10-1am.
You will be offered a choice of consultation methods (where appropriate) and this could include:
Face to face appointments
To see a doctor or nurse at a health care centre or GP surgery.
You can request this when you speak to the clinician or the clinician may recommend a face to face appointment.
E-mail consultations are available for anyone needing advice from a doctor or nurse for a non-urgent matter that doesn’t warrant an appointment.
For those patients without access to video technology the service will provide telephone consultations with appropriate health care professionals (doctors and nurses).
This is where you can get the same medical/care advice as you would be face to face with a doctor or nurse.
The introduction of virtual visits will allow patients to be assessed in their own home (or other locations) without the need for travel. This will help to reduce the number of missed appointments and allow patients who have difficulty travelling to access appointments without the need for a home visit.
To increase capacity and service access, virtual consultations will be available providing face to face remote appointments. Appropriate governance will be in place covering data protection and privacy.
‘Barnsley Healthcare Federation has undertaken a full Equality Impact Assessment of the I HEART Barnsley 365 service, a copy of the EIA is available on request’.